Account and Data Deletion

Last updated: July 20, 2026

This page explains how to request deletion of a Daily Swedish 5 account and associated data. Daily Swedish 5 is operated by Sina Software AB, organization number 559588-1706.

Delete in the App

1. Open Daily Swedish 5.
2. Open Profile.
3. Select Account Deletion.
4. Review the information and confirm Delete account.

The app immediately clears locally stored learning data and submits an authenticated deletion request. A privileged deletion process removes associated cloud and processor data. Processing normally completes within 30 days.

If You Cannot Access the App

Email support@daily5lang.com with the subject “Daily Swedish 5 Account Deletion Request.” Include the email address used for the account and enough information for us to verify ownership. Never send a password, store payment details, or an API key.

Data Covered by the Request

• The Daily Swedish 5 Firebase Authentication user.
• Cloud lesson progress, completed sentences, learning-path preferences, daily-goal activity, and bookmarks.
• Uploaded sentence reports associated with the Firebase user ID.
• The RevenueCat customer associated with the Firebase user ID, including its customer and entitlement record.
• Local progress, preferences, saved sentences, learned-word identifiers, and queued reports on the device.

Data Not Controlled by This Request

• Google Play or Apple purchase records retained under the store's legal and operational requirements.
• Full payment-card details, which Sina Software AB does not receive.
• Limited transaction, accounting, fraud-prevention, security, or dispute records that must be retained by law or are necessary to establish or defend legal claims.
• Temporary backups and security logs until they expire under the provider's retention schedule.

Subscriptions Are Separate

Deleting the account or app does not cancel an active subscription. Cancel future renewals separately in the Google Play or Apple account used to purchase the subscription. Deleting the RevenueCat customer also does not cancel a store subscription.

Timing and Confirmation

Requests are normally completed within 30 days. We may contact you if proportionate additional information is required to verify an emailed request. If processing cannot be completed, contact support and reference the date the request was submitted.

Contact

Sina Software AB
Lotta Svärds gränd 14, 129 57 Stockholm, Sweden
support@daily5lang.com